Job Description

About BlendLife

BlendLife India Pvt. Ltd. is one of India's fastest-growing smart kitchen and home appliance brands -- trusted by over 1.5 lakh customers nationwide.
We are building a new generation of home essentials under our motto: Smart Essentials, Built for India.

Role Overview

We are seeking a

Customer Support Executive

to join our in-house operations team at our Basheerbagh office.
The role involves managing customer queries, providing quick resolutions, and ensuring a smooth post-purchase experience for our online customers across platforms such as Amazon, Flipkart, and BlendLife's official website.

Key Responsibilities

Handle customer inquiries via phone, email, WhatsApp, and social media. Resolve order, delivery, and product-related issues with empathy and professionalism. Coordinate with warehouse, service, and logistics teams for timely resolutions. Record and maintain all communication in CRM or Excel systems. Assist in warranty claims, replacements, and after-sales support. Maintain excellent service standards and ensure customer satisfaction.

Requirements

Minimum 1 year of experience in customer service, e-commerce, or related fields (freshers with good communication skills may also apply). Proficient in

English and Hindi

(Telugu is a plus). Basic knowledge of computer operations, Excel, and WhatsApp Web. Strong communication and problem-solving skills. Positive attitude and ability to work in a fast-paced environment.

Job Details

Full-Time (In-Office)

- Basheerbagh, Hyderabad

Working Days:

Monday to Saturday

Working Hours:

10:00 AM - 6:00 PM

Salary:

?20,000 per month (Fixed)

Why Join BlendLife

Opportunity to grow with a rapidly expanding D2C brand. Friendly, youthful, and energetic work environment.
Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person