Dhruv Tax Consulting Pvt. Ltd. is looking for enthusiastic and detail-oriented Tax Associates to join our International Voice Process team. In this role, you will handle inbound and outbound calls, assist international clients with tax-related queries, and provide accurate solutions. You will also be responsible for clarifying client doubts, ensuring customer satisfaction, and maintaining high-quality standards in communication.
Key Responsibilities:
Handle inbound & outbound international voice calls.
Clarify clients tax-related doubts in a professional and clear manner.
Maintain accurate client records and update system databases.
Ensure compliance with company standards and client confidentiality.
Deliver exceptional service and build long-term client trust.
Requirements:
Excellent communication skills in English (both verbal & written).
Prior BPO/KPO/voice process experience preferred, but freshers with strong English skills may also apply.
Ability to handle clients professionally and with patience.
Basic knowledge of finance/taxation is a plus but not mandatory (training will be provided).
Comfortable working in the US Night Shift.
Job Details:
Work Location: Shaikpet, Hyderabad
Shift Timings: 9:00 PM - 6:00 AM IST
Working Days: Monday to Saturday (Sunday off)
Cab Facility: Not provided
Job Type: Full-time, On-site
Why Join Us?
Exposure to international tax processes.
Professional growth in a stable and growing company.
Performance-based incentives and supportive team environment.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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