Job Description

:

We are hiring for the position of

Software / Customer Support Executive Trainee

at ATM SOFTEK. This is a

non-technical, non-developer role

focused on providing customer support for our software products.

No programming or coding knowledge is required.

Responsibilities:

Provide

first-level customer support

via email, phone, or remote access. Understand client concerns related to using the software (not development issues). Assist clients in navigating the software and resolving usage-related questions. Document and forward unresolved software-related queries to the development team. Share client feedback with relevant internal teams. Guide and train users on how to use the software effectively.

Who Can Apply?

Freshers or Experienced candidates with

any graduation background

( B.Com., B.Sc., BCA, etc.). Good communication skills and basic computer knowledge is a plus. Should be eager to learn and ready to support clients politely and professionally.
Job Type: Internship
Contract length: 7 months

Pay: ?10,000.00 per month

Ability to commute/relocate:

Kalyani, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person