who is passionate about helping people and ensuring every customer interaction is a positive one. You'll be the first point of contact for our clients handling inquiries, resolving issues, and providing exceptional support across multiple channels.
Key Responsibilities
Maintain a
positive, empathetic, and professional
attitude toward customers and team members at all times.
Communicate effectively with customers through
calls, emails, and chat
.
Acknowledge, track, and resolve
customer queries and complaints promptly.
Develop a thorough understanding of our
products and services
to offer accurate information.
Keep
detailed records
of customer interactions, feedback, and resolutions.
Collaborate with internal teams to ensure smooth communication and problem-solving.
Strive to ensure
high levels of customer satisfaction
and service excellence.
Requirements
Fluency in English is mandatory
(written and verbal).
Qualification:
Any Graduate or Undergraduate.
Experience in customer support is preferred, but
freshers with strong communication skills
are welcome to apply.
Strong interpersonal skills with the ability to handle customer concerns
calmly and professionally
.
Willingness to work in a
fixed night shift
(Monday to Friday).
How to Apply
Interested candidates can apply directly here or send a WhatsApp message to
+91-9962233855
.
Join us and be part of a team that values communication, empathy, and customer happiness.
Job Types: Full-time, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
Benefits:
Paid sick time
Education:
Bachelor's (Preferred)
Language:
Fluent English (Required)
Work Location: In person
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