Customer Support Executive

Year    TN, IN, India

Job Description

Job Summary

We are looking for an experienced

Customer Support Executive

to join our growing team. The ideal candidate will have proven hands-on experience in handling customer queries, providing excellent support, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset.

Key Responsibilities



Handle inbound and outbound customer calls, emails, and chat support. Resolve customer queries promptly and professionally. Maintain accurate records of customer interactions in CRM tools. Escalate unresolved issues to the appropriate department when necessary. Ensure high levels of customer satisfaction by providing timely and effective support. Identify opportunities to improve customer service processes.

Requirements


Experience - 6 Months - 1+ year experience

Proven work experience as a Customer Support Executive or similar role. Excellent verbal and written communication skills. Strong problem-solving and active listening skills. Hands-on experience with CRM software, ticketing tools, or support systems. Ability to multitask, prioritize, and manage time effectively.
Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Paid time off Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4251714
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year