Job Description

Customer Support Executive - Tata Process

Location:

On-site - [Office Location based on allocation]

Process:

Tata

Number of Positions:

20

Employment Type:

Full-time

Salary / CTC:

Freshers: ₹25,000 CTC (?20,000 Take Home) Experienced: ₹27,000 CTC (?22,000 Take Home) 1+ Years Exp: ₹30,000 CTC (?25,000 Take Home)

Shift & Working Days:

Shift: 8 AM - 8 PM (Any 9 hours) 6 working days with 1 rotational weekly off

Experience Required:

Freshers & Experienced candidates welcome

Educational Qualification:

12th Pass / Graduate (Any Stream)

Required Skills & Competencies:

Good verbal and written communication in

English

Strong customer handling and problem-solving abilities Basic computer literacy (MS Office, typing, navigation, CRM tools) Ability to multitask in a fast-paced environment Professional and interpersonal skills

Nice-to-Have Skills:

Experience in corporate BPO or customer support Knowledge of Tata products/services

Roles & Responsibilities:

Handle inbound and outbound queries for Tata services Provide accurate solutions and updates to customers Maintain logs and CRM records of customer interactions Escalate issues promptly to ensure resolution Ensure adherence to quality standards and process compliance Support the team in achieving operational targets

Hiring Need:

Immediate

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person