Customer Support Executive
Job Description
We at Growder Technovations Pvt Ltd is hiring candidate for Surat as below;
Role: Customer Support Executive (0-1 Yrs Exp)
Job Location : Surat
Customer Care Executive Responsibilities:
- Offer a best customer support or customer care.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Ensure the best process adherence related to customer service
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for team.
Key Skill Required;
- A bachelors degree with BE / B.tech must required
- A minimum of 0-1 years experience in Customer Support role
- Excellent interpersonal and written and oral communication skills.
- Good communication skill in English & Hindi is must Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Interested candidate can share their updated CV on divya.patel@growder.com or contact on 7861880530
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Job Detail
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Job IdJD3262200
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.20000 per month
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear