Key Responsibilities:
? Provide hands-on technical support to customers for complex or escalated issues.
? Conduct regular training sessions to enhance product and troubleshooting knowledge.
? Collaborate with other departments (Engineering, QA, Product, etc.) to address recurring technical issues.
? Maintain documentation for processes, FAQs, and knowledge base articles.
? Identify process improvement opportunities to increase efficiency and service quality.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?22,000.00 per month
Application Question(s):
Years of experience -
Current Salary -
Current Location -
Are you ready to work at Salt Lake City Setor 5 -
Are you good in Bengali & Hindi -
Education:
Bachelor's (Preferred)
Work Location: In person
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