Job Description

: Customer Support Executive

? Provide exceptional customer service and support to clients across various

channels such as phone, email, and chat

? Respond to customer queries, complaints, and feedback in a timely and professional

manner

? Ensure customer satisfaction by resolving issues and providing timely and accurate

information

? Maintain accurate and detailed records of customer interactions and transactions

? Collaborate with other teams, including sales and product development, to ensure

customer needs are met

? Identify and escalate issues to senior management as needed

? Stay up-to-date with company products and services to provide accurate information

to customers

Requirements

? Bachelor's degree from a recognised University

? At least 2 years of experience in customer support or related field

? Strong communication and interpersonal skills

? Excellent problem-solving and decision-making skills

? Ability to work in a fast-paced environment and handle multiple tasks simultaneously

? Ability to work independently and as part of a team

? Strong attention to detail and accuracy

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person