Job Description

We are hiring!

Job Title: Customer Support Executive - Voice Process (C1 Skillset)

Location: Mohali, Punjab

Company: TaskUs

Employment Type: Full-time (Work from Office)

Shift: Rotational Shifts

Compensation: Up to ₹35,000/month (CTC)

Experience: Open to Freshers and Experienced Candidates

Qualification: Graduates and Undergraduates - Both Eligible

Job Summary:

TaskUs is looking for dynamic and customer-focused individuals to join our team as Customer Support Executives for a leading E-commerce voice process. The ideal candidate will have excellent English communication skills (C1 proficiency) and a passion for delivering outstanding customer service.

Key Responsibilities:

.Handle inbound and outbound customer calls professionally.

.Resolve customer queries related to products, services, orders, and returns.

.Maintain a high level of customer satisfaction through timely and effective communication.

.Document all interactions and update relevant information in CRM systems.

.Adhere to process guidelines and quality standards set by the organization.

.Work collaboratively in a team environment and support team goals.

Required Skills & Qualifications:

.Excellent verbal communication skills in English (C1 Level Proficiency).

.Strong interpersonal and problem-solving abilities.

.Ability to handle pressure and work in a fast-paced environment.

.Basic computer literacy and familiarity with CRM tools is a plus.

.Flexibility to work in rotational shifts, including weekends and holidays.

What We Offer:

.Competitive salary up to ₹35,000/month (based on experience and skillset).

.Opportunity to work with a global leader in outsourcing and digital customer experience.

.Growth and career development opportunities within the organization.

.Supportive and inclusive work environment.

7428833067

Aarchi Gupta

aarchi.gupta@credebadvisors.com

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

Rotational shift
Work Location: In person

Speak with the employer