Job Description

Job Summary:

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team. As a fresher, you will be trained to handle customer queries, resolve complaints, and provide a positive customer experience across various communication channels (phone, email, chat, etc.).

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Key Responsibilities:

Handle incoming calls, chats, and emails from customers. Resolve customer complaints and queries in a timely and professional manner. Maintain records of customer interactions and transactions. Follow communication procedures, guidelines, and policies. Escalate unresolved issues to the appropriate internal teams. Ensure customer satisfaction by providing accurate information and efficient service.
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Skills & Qualifications:

12th pass / Graduate in any stream. Excellent verbal and written communication skills (in English and/or regional languages). Good listening and problem-solving skills. Basic computer knowledge (MS Office, Email, etc.). Ability to work in a team environment and remain calm under pressure.
Job Types: Full-time, Permanent

Pay: ?11,504.17 - ?18,000.00 per month

Benefits:

Flexible schedule
Work Location: In person