Immediate Opening: Customer Support Executive (Mohali Location)
We are seeking a dedicated and skilled Customer Support Executive to provide exceptional service and support to our clients across multiple channels, including phone, email, and chat.
Key Responsibilities:
Deliver excellent customer service by responding to queries, complaints, and feedback in a prompt and professional manner.
Resolve customer issues, ensuring satisfaction by providing accurate and timely information.
Maintain accurate records of customer interactions and transactions.
Collaborate with cross-functional teams (Sales, Product Development) to ensure customer needs are met.
Escalate complex issues to senior management as required.
Stay informed about the company's products and services to offer customers up-to-date information.
Qualifications & Requirements:
Bachelor's degree from a recognized university.
Minimum of 2 years of experience in customer support or a related field.
Strong communication and interpersonal skills.
Excellent problem-solving and decision-making abilities.
Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Capable of working independently or as part of a team.
Attention to detail and accuracy.
Important Note:
This is an in-office position, no work from home option available.
Interstate candidates are welcome to apply. Please send your resume to
hr@netquall.com
.
We look forward to hearing from you!
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?45,000.00 per month
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Rotational shift
Supplemental Pay:
Overtime pay
Work Location: In person
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Job Detail
Job Id
JD3652644
Industry
Not mentioned
Total Positions
1
Job Type:
Contract
Salary:
Not mentioned
Employment Status
Permanent
Job Location
PB, IN, India
Education
Not mentioned
Experience
Year
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Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.