Customer Support Executive
Year Panchkula, Haryana, India
Job Description
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What is required to do the job:
- Relevant experience
- Strong command of written and verbal English
- Friendly and welcoming manner with clients / customers
- Ability to maintain a calm and polite manner in stressful situations
- Ability to explain complex concepts in a clear, simple manner to customers
- Great problem-solving abilities
- Respond promptly and professionally to incoming customer inquiries by telephone, or by email
- Maintain an updated knowledge of the organization\'s products, services, and customer service policies
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing overall great customer experience
- Ensuring customer issues are resolved in a timely manner
- Worked in similar role
- Should be able to work Independently
- Customer Satisfaction
- Handling quires within the TAT
- Ensuring the TAT is not breached
- Client Retention
- Putting New offers and announcement on social media
- Career Growth
- Best is industry Financial Renumeration
- Great Perks + Performance bonuses altogether
- Flexible working hours
- Health Insurance
- Great Team to work and chill with
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Job Detail
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Job IdJD3292140
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPanchkula, Haryana, India
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EducationNot mentioned
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ExperienceYear