Job description:
Customer Support Executive (Work from Office)
Location: Bhubaneswar
Salary:
Freshers: ₹14,500/month
Experienced (1 year, male candidates): ₹16,500/monthNote: Experience certificate is mandatory for experienced candidates
Work Schedule:
Shift: 9 hours per day (including breaks)
Working Days: 6 days a week (rotational)
Week Off: Rotational
Cab Facility: Not applicable
Key Responsibilities:
Handle inbound customer calls professionally.
Resolve customer queries effectively and efficiently.
Provide accurate and updated information about MakeMyTrip services.
Ensure customer satisfaction through quality service.
Document customer interactions appropriately in the system.
Requirements:
Prior BPO experience required (proof of experience mandatory).
Must possess an experience certificate (for experienced roles).
Key Skills:
Strong verbal communication skills in English and Hindi.
Good problem-solving abilities and a proactive approach.
Ability to multitask and handle pressure in a fast-paced environment.
Customer-centric attitude and willingness to learn.
Job Type: Permanent
Pay: ₹14,000.00 - ₹16,500.00 per month
Work Location: In person
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