Customer Support Executive
Year Mumbai, Maharashtra, India
Job Description
JOB DESCRIPTION 1.Handle user queries through 90-120 calls/day or approx. 50 e-mails/day 2. Comprehend customers’ issues and communicate/narrate effectively. 3. Handling customers objections & complains 4. Pulling up customer details through the Ticketing tool 5. Employing the DCMS tool to look up voucher details. Required Experience, Skills and Qualifications
- Bachelor degree required.
- Excellent Communication Skills – verbal & written.
- One-year preferred experience on the same role
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Job Detail
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Job IdJD2857209
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear