Customer Support Executive

Year    MP, IN, India

Job Description

Customer Support Roles (Domestic Process)



Location:

Vijay Nagar, Indore

Work Mode:

On-site

1. Customer Support Executive - (Voice Process)Compensation



Salary:

?18,000 CTC (?16,500 in-hand)

Incentives:

Up to ?2,000 per month

Training:

40-45 days | Stipend: ?400/day

Eligibility



Qualification:

Graduation mandatory

Experience:

Minimum 1 year of experience in Customer Support

Skills:

Excellent communication skills (mandatory)

Roles & Responsibilities



Handle inbound calls for

Airtel Black

customers. Resolve customer issues promptly and accurately. Maintain call logs and update customer records in the system.

Shifts & Working Days



Male:

Rotational shifts

Female:

Fixed day shift (between 7 AM - 8 PM)

Working Days:

5 days per week with rotational weekly offs

2. Customer Support Executive - Process (Voice)Compensation



Salary:

?11,300 CTC

Eligibility



Qualification:

Undergraduate / Graduate

Experience:

Freshers and experienced candidates can apply

Skills:

Good English communication skills

Roles & Responsibilities



Handle inbound/outbound calls for broadband customers. Troubleshoot issues, provide service support, and resolve queries. Maintain clarity and professionalism during each interaction.

Shifts & Working Days



Male:

Rotational day shift

Working Days:

6 days per week

3. Customer Support Executive - Voice (General Process)Compensation



Salary:

?11,300 CTC

Eligibility



Qualification:

Undergraduate / Graduate

Experience:

Freshers and experienced candidates can apply

Skills:

Good English communication skills

Roles & Responsibilities



Handle customer queries through voice interactions. Provide accurate information and deliver high-quality service. Ensure customer satisfaction through effective communication.

Shifts & Working Days



Male:

Rotational day shift

Working Days:

6 days per week

Overall Skills Required (All Roles)



Strong verbal communication Customer-centric approach Problem-solving ability Ability to work in fast-paced domestic customer support environments
Job Type: Full-time

Pay: ?11,000.00 - ?18,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4928859
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MP, IN, India
  • Education
    Not mentioned
  • Experience
    Year