Key Responsibilities
Respond to customer queries via phone, email, chat, or social media.
Provide accurate, valid, and complete information using the right tools and resources.
Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain records of customer interactions and transactions.
Collaborate with internal teams to resolve complex issues.
Identify and escalate priority issues to the appropriate channels.
Meet performance targets related to customer satisfaction, response time, and resolution rate.
QUALIFICATION - Graduation & Above
Age - upto 40
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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