Job Description

Customer Support Executive (Email & Chat) - Night Shift

Company:

The Work Allies

We're looking for passionate and dedicated professionals to deliver exceptional

customer support via email and chat

. You'll be part of a dynamic, growth-focused team that values innovation, quality, and efficiency.

Responsibilities:

Handle customer inquiries with empathy and professionalism. Provide accurate, timely responses via email and chat. Escalate unresolved issues to internal teams. Maintain and update email templates. Collect feedback and help improve service quality. Ensure performance and quality standards are consistently met.

What's in it for you?

Competitive salary & benefits Professional growth & learning opportunities Fun, inclusive workplace

Requirements:

6 months-1 year of email/chat support experience Strong communication & problem-solving skills Willingness to work

night shifts

Knowledge of business process outsourcing and/or co-outsourcing is an advantage.

Ability to work in a fast-paced, deadline-driven environment.

Education UG /PG must

Fluent English

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person