Proven experience (of say 1-3 years) in a customer success, account management, or similar client-facing role within the B2B fintech/finance industry.
Strong understanding of financial technology products and services; familiarity with SaaS solutions is a plus.
Excellent communication skills with the ability to build rapport and maintain strong relationships with clients.
Demonstrated ability to manage multiple clients and prioritize tasks in a fast-paced environment.
Analytical mindset with the ability to interpret data and deliver actionable insights to clients.
Proactive attitude with a focus on problem-solving and achieving client success.
Bachelor's degree in Business Administration, Finance, Economics, or a related field is preferred.
Experience with Inbound/outbound customer success or proactive customer engagement strategies is highly desirable.
Job Types: Full-time, Permanent
Pay: From ?16,000.00 per month
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
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