Customer Support Executive Job in Etrav tech limited

Customer Support Executive

Year MH, IN, India

Etrav tech limited

3 Current Jobs Openings

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Job Description

Position Title:

Customer Support

Experience Required:

0 to 3 Years

Shift:

Rotational Shifts

Key Responsibilities

Communication:

Respond to customer queries promptly and professionally across various channels, including

phone, email, chat, and social media

Resolution:

Handle and

resolve customer complaints

and issues in a timely and professional manner, escalating unresolved matters to the appropriate internal teams as necessary.

Data & Compliance:

Maintain

accurate records of customer interactions

and transactions. Follow all internal communication procedures, guidelines, and policies diligently.

Information Delivery:

Provide accurate, valid, and complete information to customers by utilizing the correct methods and tools.

Customer Experience :

Maintain a

positive, empathetic, and professional attitude

toward customers at all times to ensure a high level of satisfaction.
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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Job Detail

Job Id

JD4475257
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

MH, IN, India
Education

Not mentioned
Experience

Year

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