Job Description

Job Title:

Customer Support Executive (Voice)

Location:

Pune

Employment Type:

Full-Time, Permanent

:

We are seeking enthusiastic and customer-focused individuals for the role of

Customer Support Executive (Voice)

. This role is ideal for candidates who are passionate about delivering excellent customer service and are comfortable communicating in both English and Hindi.

Key Responsibilities:

Handle customer queries and concerns via voice calls Provide effective solutions and ensure customer satisfaction Maintain a positive and professional attitude toward customers at all times Record customer interactions and maintain accurate records Collaborate with internal teams to resolve issues

Requirements:

Experience:

0 to 3 years in a customer support or similar role

Languages:

Proficiency in English and Hindi (both spoken)

Education:

Any undergraduate degree (UG: Any Graduate)

Shift:

Rotational shifts (including night shifts, if applicable)

Location:

Pune

Compensation:

Freshers:

?3 LPA

Experienced Candidates (up to 3 years):

Up to ?4 LPA

Industry:

BPM / BPO

Department:

Customer Success, Service & Operations

Role Category:

Customer Success

Job Type: Full-time

Pay: ?300,000.00 - ?400,000.00 per year

Schedule:

Rotational shift
Work Location: In person