Job Description

:

We are looking for

male candidates

for the role of Customer Support Executive who are fluent in

English, Bengali, Kannada, Tamil, or Telugu

, with excellent

voice clarity, grammar, and pronunciation

. The ideal candidate should be

active, customer-focused

, and capable of handling multiple customer interactions efficiently.

Key Responsibilities:

Handle inbound and outbound customer interactions via

phone, email, and chat

regarding product inquiries, troubleshooting, warranty claims, and feedback. Resolve customer issues efficiently, following company service protocols. Maintain accurate records and escalate issues when necessary. Proactively follow up with customers to ensure satisfaction. Coordinate with internal teams (service, logistics, retail) for smooth issue resolution. Analyze recurring customer issues and suggest process improvements. Meet individual performance metrics to contribute to team goals.

Qualifications & Skills:

Minimum Education:

Bachelor's Degree

Experience:

Freshers can apply Excellent

communication skills in English

; regional languages (

Bengali, Kannada, Tamil, Telugu

) are mandatory Strong

problem-solving, listening skills, empathy, and patience

Voice clarity, proper pronunciation, and correct grammar

are essential Basic computer literacy (MS Office & customer service tools) Ability to work under pressure and adapt to dynamic workflows Team player with attention to detail and a

customer-focused mindset

Salary & Benefits:

Competitive salary (as per industry standards) Performance-based incentives Growth and learning opportunities
Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person