Customer Support Executive

Year    Madgaon, Goa, India

Job Description


Title - Customer Support Executive
Project - Mobile Gaming App
Location - Madgaon, Goa
Shift Timings: Rotational Shift
\xe2\x97\x8f10am-7pm/11am-8pm/2pm-11pm/11pm-8am
(Must be comfortable for all the shift timings) Accomodation Provided for Non Goans Terms: \xe2\x97\x8f Full Time
\xe2\x97\x8f 6 Day Week
\xe2\x97\x8f Work from Office
\xe2\x97\x8f Night Shift- Pick and drop service provided by company within 10km Skill set Requirement - Excellent Communication skills and problem solving abilities. Job Responsibilities: \xe2\x97\x8f Providing chat and call support \xe2\x97\x8f Strategically approaching each player based on their history and profile. \xe2\x97\x8f Educate current and potential customers with product and service information. \xe2\x97\x8f Identify and escalate priority issues to the Team Leader and Ops Team. \xe2\x97\x8f Actively participate in team meetings.e changes as and when needed according to the performance of the content. Job Types: Full-time, Regular / Permanent Salary: 915,000.00 - 925,000.00 per month Benefits:

  • Commuter assistance
Schedule:
  • Evening shift
  • Night shift
  • Rotational shift
Supplemental pay types:
  • Shift allowance
Ability to commute/relocate:
  • Marg\xc3\xa3o, Goa: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)

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Job Detail

  • Job Id
    JD3047614
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Madgaon, Goa, India
  • Education
    Not mentioned
  • Experience
    Year