Customer Support Executive
Job Description
Open Position: Customer care executive
Job Role:
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.
:
Provide superior Customer Experience on Chat/Email/Call.
Provide accurate, valid, and complete information by using the right methods/tools
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Collaborate with team members, and customer service teams to ensure a superior customer experience.
Follow the companys communication procedures, policies, and guidelines at all times
Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.
Minimum Qualifications & Requirements:
12th pass can apply
Freshers are also considered
Good Communication Required .
Rotational shifts .
Day shift : 9am to 6pm OR 10am to 7pm
Night shift : 5pm to 2am OR 6pm to 3am .
6 days working 1 week off .
Drop facility available for night to : Bali station , Howrah station , Bairakpur station and Ruby station .
Salary: INR (per month)
11 ctc to 13k ctc
Working mode: Work from Office
Location: kolkata west bengal
Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157
Expertia AI Technologies
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Job Detail
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Job IdJD3231315
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.16000 per month
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear