Job Description

*** Associate Hiring *** Designation \xc2\xb7 Advance resolution expert(L2) Job Profile \xc2\xb7 Handling escalation calls. Job Type \xc2\xb7 Full Time \xe2\x80\x93Permanent - Duration 9 Hours(including 1 hr break) Mandatory Criteria- \xc2\xb7 Communication skill \xe2\x80\x93Excellent communication needed in English and Hindi \xc2\xb7 Education \xe2\x80\x93 Higher secondary \xc2\xb7 Experience \xe2\x80\x93 min 1year BPO exp required. \xc2\xb7 Work Timing \xe2\x80\x93 24*7 rotational (drop and pickup available for odd shifts) \xc2\xb7 Week off \xe2\x80\x93Rotational,6 days working. \xc2\xb7 Maximum Age Limit - 40 Interview Structure- \xc2\xb7 HR round\xe2\x80\x93Yes \xc2\xb7 Typing Test\xe2\x80\x93Min 30WPM/90% accuracy \xc2\xb7 Psychometric test \xc2\xb7 Versant test(Versant score should be 4) \xc2\xb7 Client round Documents Required - \xc2\xb7 Aadhar Card (Complete Date of Birth)\xe2\x80\x93 Mandatory \xc2\xb7 Pan Card - Mandatory \xc2\xb7 Education Marks sheets\xe2\x80\x9310th, 12th, Mandatory \xc2\xb7 Experience Letter, Offer Letter, Pay slips (last 3 months) Salary and Benefits \xc2\xb7 CTC-245000/-, Salary in hand 18342/-. \xc2\xb7 Salary from first day \xc2\xb7 ESIC & PF Interview Details \xc2\xb7 Office Address - Rajarhat, DLF 2, Tower B, 3rd Floor, New Town, Kol \xe2\x80\x93 156 \xc2\xb7 Interview Timing- 11.30 am to 4.30 pm \xc2\xb7 Date- Every Monday to Saturday Job Type: Full-time Pay: \xe2\x82\xb920,000.00 per month Schedule:

• Day shift

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person Speak with the employer
+91 8305010170