Career Grids Services Pvt Ltd is a leading healthcare recruitment agency connecting qualified candidates with overseas opportunities. We pride ourselves on delivering exceptional service and building lasting relationships with our clients and candidates.
Key Responsibilities:
Handle inbound and outbound calls to provide information about our services.
Follow up with potential leads and existing customers to ensure satisfaction and engagement.
Maintain accurate records of customer interactions in the CRM system.
Understand customer requirements and provide appropriate solutions or information.
Work closely with the sales and operations teams to ensure smooth client onboarding.
Achieve daily/weekly/monthly call and conversion targets.
Handle customer queries, concerns, and feedback professionally and promptly.
Requirements:
2-3 years of experience in customer service, telecalling, or a similar role.
Strong communication and interpersonal skills in English (knowledge of other languages is an advantage).
Ability to build rapport and maintain positive relationships with clients.
Basic computer skills and experience working with CRM systems.
Goal-oriented, self-motivated, and able to work under minimal supervision.
Positive attitude and problem-solving skills.
Preferred Qualifications:
Experience in the recruitment, healthcare, or service industry will be an added advantage.
Benefits:
Competitive salary
Training and career growth opportunities.
Friendly and supportive work environment.
Job Type: Full-time
Pay: Up to ?20,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.