Customer Support Executive

Year Jaipur, Rajasthan, India

Apply Now

Qualification :

2-3 years of experience in customer support.
Good communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively
Excellent interpersonal communication skills
Excellent relationship & team building skills
Proactive self starter
Effective planning ability
Tenacity to achieve results in a demanding environment
Strong service ethic
Enjoys fast paced changing environment
Positive \xe2\x80\x9ccan do\xe2\x80\x9d and \xe2\x80\x9cwill do\xe2\x80\x9d attitude

Experience:

Maintenance of strict confidentiality and discretion is essential
Building partnerships
Customer Satisfaction
Building customer loyalty
Quality Service
Genuine Customer Care
Continuous improvement
Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Close out or open call records
Compile reports on overall customer satisfaction
Inform customer of deals and promotions
Resolve customer complaints via phone, email, mail or social media

KRAs:

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.