Customer Support Executive
Year Jaipur, Rajasthan, India
Job Description
Main Responsibilities:
- Solving customer grievances.
- Contacting existing customers as well as prospective customers.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products.
- Making recordings of all the customers phone calls.
- Escalating customer queries in proper and timely manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer's needs and requirements.
- Work experience as a Tele caller, Tele marketer, or a similar role in the Sales Department.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
- Day shift
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD2893350
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear