and become the first point of contact for clients in a dynamic
IT environment
. Manage
technical and non-technical queries, provide timely resolutions, and ensure exceptional service quality.
Responsibilities:
Resolve client issues via calls, emails, and messages
Document queries, solutions, and maintain accurate records
Escalate complex issues to appropriate teams
Deliver consistent, high-quality customer experience
Requirements:
6 months - 1 year experience in technical or customer support
Fluent English (written & spoken)
Basic understanding of IT systems, software, and troubleshooting
Strong problem-solving, communication, and client-focused skills
Location: Ahmedabad
Experience: 6 Months - 1 Year
Qualification: Graduation in IT(BCA, B.Tech)
Apply Now:
Email: hr1@tender247.com
Contact: +91 9274692968
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Language:
English (Required)
Location:
Ahmedabad, Gujarat (Required)
Work Location: In person
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