to join our growing team in Jaipur. In this role, you will be the first point of contact for customers, managing queries, resolving concerns, and delivering an exceptional support experience. This is an excellent opportunity for individuals with strong communication skills and a passion for customer service.
Key Responsibilities
Manage inbound and outbound customer interactions via calls, emails, and chat.
Handle and resolve queries with accuracy and empathy.
Maintain professionalism and build rapport with customers.
Document and update customer information in systems.
Collaborate with internal teams for quick issue resolution.
Requirements
Graduation is
mandatory
.
Excellent communication skills (verbal & written).
Strong problem-solving and customer-first mindset.
Ability to adapt to rotational shifts.
Freshers and experienced candidates (1+ year) are welcome to apply.
Male and female candidates preferred.
Why Join Us?
Competitive salary packages based on experience.
Growth-oriented environment with career development opportunities.
Dynamic and supportive team culture.
How to Apply:
If you are interested, please share your CV at
payal@oneemt.in
Job Type: Full-time
Pay: ₹18,000.00 - ₹33,000.00 per month
Application Question(s):
Please rate your English communication skills (verbal & written).
Are you comfortable working in rotational shifts (including night shifts)?
Yes / No
Education:
Bachelor's (Required)
Work Location: In person
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