Customer Support Executive
Year Hyderabad, Telangana, India
Job Description
We are looking for Young and smart for our Customer support Process at our Hyderabad office. :
- Managing large volume of customer calls
- Stay friendly and helpful
- Resolve questions and service issues for customers via phone, email and text
- Accurately document customer interactions
- Entering the customer data in Hello Leads application for future reference.
- Determine opportunities for new sales
- Generated Calls to Assign to the Sales team and Follow-up with them.
- Resolve all inbound and outbound support requests per established guidelines.
- Identify and act as a company ambassador at all times
- Be professional
- Greet, communicate with and welcome guests
- Answer all the customers' questions and address their complaints
- Answer all incoming calls and redirect them or keep messages
- Any Graduate with Excel Knowledge
- Should be handle mobile phone and applications in the phone.
- Freshers can also apply
- Should be able to speak : Telugu, Hindi & English. (Any other is added advantage)
- Day shift
- Commission pay
- Higher Secondary(12th Pass) (Preferred)
- Telugu (Required)
- Hindi (Required)
- English (Required)
+91 7842852957
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Job Detail
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Job IdJD2911873
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear