Customer Support Executive - Domestic Voice Process
Location:
Sector 66, Gurgaon
Process:
Domestic Voice (Inbound/Outbound)
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Resolve customer queries related to services, claims, or accounts.
Maintain accurate records of interactions and follow-ups.
Ensure a high level of customer satisfaction and service quality.
Escalate complex issues to the appropriate departments.
Adhere to company policies, processes, and performance standards.
Requirements:
Qualification:
Minimum 12th Pass / Graduate
Experience:
0-2 years (Freshers can also apply)
Language:
Good English
Skills:
Good communication, problem-solving attitude, patience under pressure
Other:
Comfortable working in a target-driven, fast-paced environment
Perks & Benefits:
Fixed Salary + Performance-Based Incentives
Paid Training Provided
Growth Opportunities within the organization
Employee Benefits as per company policy
Safe and supportive work environment
Job Type: Full-time
Pay: Up to ?30,000.00 per month
Supplemental Pay:
Performance bonus
Location:
Gurugram, Haryana (Required)
Work Location: In person
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