Job Description

Job Title:

Customer Support Executive - Domestic Voice Process

Location:

Sector 66, Gurgaon

Process:

Domestic Voice (Inbound/Outbound)

Key Responsibilities:

Handle inbound and outbound customer calls professionally. Resolve customer queries related to services, claims, or accounts. Maintain accurate records of interactions and follow-ups. Ensure a high level of customer satisfaction and service quality. Escalate complex issues to the appropriate departments. Adhere to company policies, processes, and performance standards.

Requirements:

Qualification:

Minimum 12th Pass / Graduate

Experience:

0-2 years (Freshers can also apply)

Language:

Good English

Skills:

Good communication, problem-solving attitude, patience under pressure

Other:

Comfortable working in a target-driven, fast-paced environment

Perks & Benefits:

Fixed Salary + Performance-Based Incentives Paid Training Provided Growth Opportunities within the organization Employee Benefits as per company policy Safe and supportive work environment
Job Type: Full-time

Pay: Up to ?30,000.00 per month

Supplemental Pay:

Performance bonus
Location:

Gurugram, Haryana (Required)
Work Location: In person