Customer Support Executive

Year    GJ, IN, India

Job Description

Serve as the first point of contact for client enquiries via email/or phone.

Handle incoming queries related to testing service , sample requirement , pricing and timeline.

Maintain accurate records of client communication and feedback

Prepare and share commercial proposal post technical review.

Ensure timely follow up on porposal and track enquirey status

Provide regular upadtes to clients on sample status and project timeline

Cordinate internally to ensure accurate and timely delivery of services and documentation

Track enquiries proposals and sample status using Excel and LIMS generated MIS report

Maintain accurate records of communication project updates and documentation

Job Type: Full-time

Work Location: In person

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Job Detail

  • Job Id
    JD4140546
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    GJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year