Job Description

Job Title: Customer Success Associate - Siemens (English & German)

Location:

Udyog Vihar, Gurugram

Work Mode:

Work from Office

Shift:

Rotational (both gender)

Experience:

Min 1 year in international tech support or customer service

Education:

Graduate (BTech for German preferred)

Languages Required:

English (C1 level) - For Siemens English German (C1 certified) + English - For Siemens German

Responsibilities:

Assist customers and resolve technical queries Document interactions and provide end-to-end issue resolution

Interview Rounds:

HR | Operations | Versant | Client (for German)

Salary:

English: Up to 32K CTC German: Up to 7.2 LPA

Other Details:

Cab facility available 5 days working for German Strong communication skills are mandatory No MTI/RTI or grammar issues for English process
Job Types: Full-time, Permanent, Fresher

Pay: Up to ?720,000.00 per year

Benefits:

Provident Fund
Application Question(s):

Are you comfortable working from the office in Gurugram with rotational shifts? Do you have at least 1 year of experience in international tech support (troubleshooting)? Also, which language are you proficient in: English, German, or anyother?
Education:

Bachelor's (Required)
Experience:

Customer support: 1 year (Required)
Work Location: In person