to assist customers with their insurance-related queries. If you have good communication skills and enjoy helping people, this role is perfect for you. Freshers are welcome -- full training will be provided.
Key Responsibilities:
Handle customer calls and resolve queries quickly.
Provide information about insurance policies and renewals.
Assist customers with claims and payment details.
Update and maintain customer records.
Follow up to ensure customer satisfaction.
Coordinate with internal teams for issue resolution.
Maintain a professional and polite tone in all interactions.
Meet daily and weekly performance targets.
Record call feedback and share with the team lead.
Ensure excellent customer experience in every call.
Requirements:
Good communication in
Hindi and English
.
Basic computer knowledge.
Freshers and experienced candidates can apply.