Job Title: Customer Support Executive - General Insurance
Location:
Begumpet ,Hyderabad
Job Type:
Full-Time
Experience Required:
Freshers & Experienced Candidates Welcome
Salary:
15,000/month (Freshers)
20,000/month (Experienced Candidates)
About the Role:
Are you someone who enjoys helping others and solving problems We're looking for energetic and customer-focused individuals to join our support team in the
general insurance sector
. Whether you're starting out or looking to advance your career, this is your chance to join a stable and growing industry.
What You'll Do:
Interact with customers via calls, chats, and emails to address queries
Provide accurate information about policies, claims, renewals, and payments
Assist customers with documentation and policy-related concerns
Record and manage customer interactions using internal systems or CRM tools
Follow up on customer queries to ensure complete satisfaction
Coordinate with internal departments to resolve escalated issues
Maintain high service standards and ensure a smooth customer experience
Share information on insurance products that suit customer needs
Meet service quality and turnaround time targets
What We're Looking For:
Strong communication skills in
Hindi and English
Basic computer knowledge and ability to learn systems quickly
A positive, customer-first attitude
Ability to handle pressure and multitask
Prior experience in customer service, BPO, or insurance is a plus (not mandatory)
Why Join Us
Fixed monthly salary with timely payouts
Attractive joining bonus
for eligible candidates
Performance-based incentives
Full
training provided
- no prior insurance experience needed
Career growth
and internal promotion opportunities
Supportive and professional work environment
Job Types: Full-time, Permanent, Fresher