Job Description

Job Title:

Customer Support Executive - General Insurance

Key Responsibilities:

Handle incoming customer calls, chats, and emails professionally Provide accurate information on insurance policies, claims, renewals, and payments Assist customers with documentation and issue resolution Maintain records of customer interactions using CRM or system tools Follow up with customers to ensure complete satisfaction Escalate unresolved issues to the appropriate internal teams Meet daily/weekly customer service and quality targets Recommend suitable insurance products based on customer needs Ensure a high level of customer satisfaction in every interaction Stay updated with policy and product knowledge

Salary:

?15,000/month for Freshers ?20,000/month for Experienced Candidates

Perks & Benefits:

Joining bonus for selected candidates Performance-based incentives On-the-job training and skill development Growth and promotion opportunities Recognition and rewards for top performers Supportive work environment
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Joining bonus Performance bonus Yearly bonus
Education:

Bachelor's (Required)
Language:

Hindi (Required) English (Required)
Work Location: In person

Speak with the employer

+91 7569780715