Interact with customers via calls, chats, and emails to address queries
Provide accurate information about policies, claims, renewals, and payments
Assist customers with documentation and policy-related concerns
Record and manage customer interactions using internal systems or CRM tools
Follow up on customer queries to ensure complete satisfaction
Coordinate with internal departments to resolve escalated issues
Maintain high service standards and ensure a smooth customer experience
Share information on insurance products that suit customer needs
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental Pay: