Job Description

Job Summary:

Spiffers, a fast-growing footwear brand under Deep Sales, is hiring a

Customer Support Executive

to manage online customer interactions, order-related queries. Candidates with good communication skills and a polite tone are highly encouraged to apply. This role may be ideal for women looking for a stable and office-based opportunity.

Key Responsibilities:

Handle WhatsApp, Instagram, and website customer inquiries Resolve order-related issues and follow up on pending queries Coordinate with warehouse team for dispatch updates Maintain proper records of interactions and support tickets Provide a smooth and satisfying customer experience

Requirements:

Basic computer skills (Excel, WhatsApp Web, Instagram, Google Sheets) Good command of Hindi and basic English (Punjabi-speaking is a plus) Calm, polite, and patient communication style Prior customer support or office work experience preferred Must be punctual and responsible Candidates residing near Wadala Chowk or nearby areas preferred

Benefits:

Comfortable office environment Stable job with growth potential Training will be provided if needed
Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Paid sick time
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Language:

Hindi (Required) English (Preferred)
Work Location: In person