We are looking for a Customer Support Executive for our E - Commerce brand All Arabic. The ideal female candidate should have excellent communication skills, a customer-first attitude, and the ability to resolve queries effectively through phone, email, or chat support.
Company Website:
https://allarabic.in/
Job Type:
Full-time, Permanent, Work from office (Zirakpur)
Key Responsibilities:
Handle
customer interactions
via phone.
Provide accurate information about products, services, or policies.
Resolve customer complaints and ensure customer satisfaction.
Maintain detailed records of customer interactions.
Coordinate with internal teams to resolve queries.
Ensure adherence to company policies, scripts, and quality standards.
Required Skills & Qualifications:
Bachelor's degree in
any discipline
(preferred).
6 months -1 years of experience in
customer service / call center / support roles
.
Excellent
verbal and written communication skills
in English (additional languages are a plus).
Strong
problem-solving and interpersonal skills
.
Ability to do multitasking in a fast-paced environment.
Should have knowledge of computer.
Job Types: Full-time, Permanent
Pay: Up to ₹18,000.00 per month
Ability to commute/relocate:
Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
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