Monday to Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
Experience Required:
Minimum 2 years
Salary:
Negotiable, based on last drawn and interview performance
Role Overview
We are a boutique Overseas Education Consultancy specializing in personalized counselling for students aspiring to study in the UK, Ireland, Australia, the US, and Germany.
As a
Senior Officer - Student Success
, you will be the primary point of contact for students, ensuring they receive exceptional service and guidance throughout their study-abroad journey. The role requires excellent communication, relationship management, and organizational skills, along with a genuine passion for helping students achieve their educational goals.
Key Responsibilities
Act as the main contact for students, addressing inquiries and guiding them through the process.
Build and maintain strong student relationships, ensuring consistent engagement and satisfaction.
Collaborate with team members to deliver seamless student support.
Coordinate with partners, associates, and universities for documentation and process completion.
Maintain accurate client records and track progress in the CRM system.
Stay updated on industry trends and regulatory changes impacting international education.
Qualifications & Skills
Bachelor's degree in Business, Marketing, Commerce, or related field.
2+ years of full-time work experience in customer service (voice) or sales.
Strong verbal communication skills in English and Hindi (knowledge of local languages is a plus).
Ability to work independently, handle multiple priorities, and meet deadlines.
Confident, proactive, empathetic, and persuasive personality.
Passion for the education industry and student success.
Job Type: Full-time
Pay: ₹40,000.00 - ₹45,000.00 per month
Work Location: In person
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