Saraswati Vihar, Pitampura, Delhi (Work from Office)
Shift Timings:
9 AM - 6 PM | 10 AM - 7 PM | 12 PM - 9 PM
Salary:
Up to ₹25,000/month
About Us:
Nutridocs is a fast-growing
health-tech brand
dedicated to transforming lives through expert nutrition guidance and lifestyle management. We combine technology and personalized support to help individuals achieve their wellness goals.
Role Overview:
We are looking for a
Customer Support Executive
who is empathetic, detail-oriented, and passionate about delivering exceptional customer experiences.
Key Responsibilities:
Handle customer queries via calls, chats, and emails in a professional and courteous manner.
Guide customers about our nutrition services, plans, and offerings.
Collect and manage customer feedback through forms and follow-up calls.
Maintain accurate customer records and ensure seamless communication.
Resolve customer concerns promptly with a customer-first attitude.
Collaborate with internal teams to enhance customer satisfaction.
Requirements:
? Minimum 2 years of experience in
customer support
within the
health-tech
or wellness industry.
? Excellent verbal and written communication skills in
English.
? Strong interpersonal skills and a problem-solving mindset.
? Ability to multitask and handle customer interactions efficiently.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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