RoadCast is a leading logistics automation platform, providing AI-powered mobility management solutions. We value exceptional customer service and seamless operations.
Job Overview:
We are seeking a Customer Care Executive with excellent English communication skills to manage customer inquiries, resolve issues, and ensure satisfaction.
Key Responsibilities:
Handle customer calls, emails, and chats.
Provide accurate product and service information.
Resolve complaints efficiently.
Document interactions and collaborate with teams.
Qualifications and Skills:
0-1 years of customer service experience.
Excellent English communication skills.
Strong problem-solving and multitasking abilities.
Basic computer knowledge; CRM experience is a plus.
Benefits:
Competitive salary and incentives.
Career growth opportunities.
Inclusive and supportive work environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
Bachelor's (Required)
Experience:
Customer support: 1 year (Required)
Work Location: In person
Speak with the employer
+91 9971014332
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