Job Description

Job Title:

Customer Support Executive cum Sales Executive

Salary:

12,000 -
15,000 per month (based on experience and skills)

Job Type:

Full-time

Working Days:

Tuesday to Sunday

(Monday Fixed Weekly Off)

Working Hours:

9:30 AM to 6:30 PM

Job Responsibilities:

Order Confirmations:

Make outgoing calls to confirm customer orders received via website or other platforms.

Inbound Calls & Queries:

Attend and resolve incoming customer queries professionally and promptly.

WhatsApp Support:

Handle and respond to customer messages and queries via WhatsApp with accuracy and politeness.

Customer Complaint Handling:

Resolve customer complaints with a solution-oriented approach while maintaining a positive tone.

Sales Support:

Assist in promoting ongoing offers and upselling relevant products to interested customers.

Back Office Operations:

Maintain order records, customer databases, and coordinate with the production/logistics teams.

Candidate Requirements:

Good communication skills in

Hindi

and

basic English

Confident telephone manner and customer-friendly attitude Basic knowledge of

WhatsApp Web

, Excel, and handling online queries Prior experience in

customer support

or

sales

is a plus
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

Day shift Fixed shift
Supplemental Pay:

Overtime pay Performance bonus
Work Location: In person

Speak with the employer

+91 8860497089
Application Deadline: 05/08/2025