As a part of the customer service team, you will assist customers with their queries related to insurance policies, claims, renewals, and payments.
Responsibilities:
Answer customer calls, emails, and chats
Provide information about policies, claims, and payments
Resolve customer issues quickly and professionally
Follow up on queries to ensure customer satisfaction
Maintain records of customer interactions
Requirements:
Good communication skills (Hindi & English)
Basic computer knowledge
Positive and customer-friendly attitude
Prior experience in customer support (preferred)
Benefits:
Fixed salary
Training provided
Career growth opportunities
Incentives based on performance (if applicable)
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental Pay: