Job Description

Position Name: Customer Support Executive (Female Candidates Only)

Location:

Kolkata

Joining:

Immediate

Experience:

Fresher to 1 year

Salary

: 13,000 to 15,000 (in hand) per month

About the Role:

We are hiring

4 female candidates

for a Customer Support role. Freshers can apply. Good communication in

Bengali & Hindi

is required, along with basic

English writing

skills. Candidates must be comfortable with basic computer usage and email drafting.

Eligibility:

Qualification:

Minimum Graduation (any stream)

Job Responsibilities

Identify customer needs and provide accurate information or solutions Handle complaints, troubleshoot issues, and ensure proper resolution Document all interactions and updates in the CRM Escalate complex cases to senior team members when required Follow communication scripts and company guidelines Maintain a positive and professional attitude with every customer Make outbound follow-up, feedback, and confirmation calls Meet performance targets for call quality and customer satisfaction Stay updated on products, services, and company policies

We trust you find this a good opportunity, and we look forward to seeing you in the interview round.

Job Types: Full-time, Permanent, Fresher

Pay: ?13,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Language:

Fluent Hindi (Preferred) Fluent Bengali (Preferred) English (Preferred)
Work Location: In person