focused on providing customer support for our software products.
No programming or coding knowledge is required.
Responsibilities:
Provide
first-level customer support
via email, phone, or remote access.
Understand client concerns related to using the software (not development issues).
Assist clients in navigating the software and resolving usage-related questions.
Document and forward unresolved software-related queries to the development team.
Share client feedback with relevant internal teams.
Guide and train users on how to use the software effectively.
Who Can Apply:
Fresher or Experienced candidates with
any graduation background
(B.Com. B.Sc., BCA, etc.).
Good communication skills and basic computer knowledge is a plus.
Should be eager to learn and ready to support clients politely and professionally.
Job Type: Full-time
Pay: ?10,000.00 per month
Work Location: In person
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