The Customer Support Executive will be responsible for managing daily chargeback data and reports. This role involves maintaining accurate records in Excel/Google Sheets, preparing user-wise chargeback reports, and sharing consolidated updates with internal teams and senior management. The candidate should be detail-oriented, meet daily reporting timelines, and communicate effectively with users to resolve queries.
Key Responsibilities
Maintain and update daily chargeback records in Excel/Google Sheets.
Prepare and share user-wise chargeback reports daily.
Send consolidated chargeback reports to senior management.
Ensure data accuracy, consistency, and timely delivery of reports.
Communicate directly with users to share data and resolve queries.
Required Skills
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