Customer Support Executive (cse)

Year    TN, IN, India

Job Description

Counsel prospective students and parents on courses, career opportunities, and academic pathways. Handle inbound and outbound calls, emails, and walk-ins related to admissions and inquiries. Provide detailed information on course structure, eligibility, fees, and career outcomes. Follow up with leads and maintain a conversion pipeline using CRM tools. Assist in admission formalities, documentation, and fee collection. Maintain records of inquiries, feedback, and follow-ups in the system. Coordinate with academic and marketing teams to support promotional activities and events. Ensure high levels of customer satisfaction through professional communication and problem-solving. Achieve monthly and quarterly enrolment and conversion targets. Participate in counseling sessions, webinars, or student engagement activities as required.
Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4592165
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year