Job Description

Position:

Customer Support Executive

Experience

: 1-5 Years.

Qualification:

Any Degree.

Locatio

n: Neelankarai, Chennai.

Shift:

Day Shift.

Role & responsibilities

Handle customer support emails, chats, and calls for Pan India. Assist with customer inquiries, complaints, escalations, and delivery-related issues. Manage order placement, tracking, cancellations, and returns. Follow up with customers to resolve issues and ensure satisfaction. Call abandoned customers, convince them, and drive sales (sales targets will be assigned). Work closely with the sales team and make outbound calls when required.

Preferred candidate profile

Experience in customer support. Strong communication skills in English. Preferred Multilingual (Hindi, Malayalam, Kannada, Telugu) Ability to handle complaints, escalations, and customer retention calls.
Job Type: Full-time

Application Question(s):

How many years of experience do you have with Customer Support? What are the languages do you speak? What is your present location? Are you ready to relocate to Neelankarai, Chennai?
Work Location: In person

Speak with the employer

+91 6380979910